Following are the details of the return policy that is applicable for all items sold on Shophubs.com.
Price |
RETURN POLICY- NUMBER OF DAYS (from the date of Product Delivery) |
|
|
Non Electronics Products |
Electronic/Electrical Products |
Rs.151/- to Rs. 300/- |
3 Days return policy |
3 Days return policy |
Above Rs.301/- |
7 Days return policy |
As per Manufacturer’s warranty |
In case the product you received is 'damaged' or 'defective' or "not as described", our friendly return policy has got you covered:
Follow the below steps for easy returns.
In case you make a wrong order, you have to return the product at your expense. On receipt of the product at our end, we can refund or replace the product.
Shophub believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:
Cancellations will be considered only if the request is made within 72 hours of placing an order. However, the cancellation request will not be entertained if the orders have been communicated to the ware house/vendors/merchants and they have initiated the process of shipping them.
There is no cancellation of orders placed under the Same Day Delivery category.
No cancellations are entertained for those products that the Shophubs marketing team has obtained on special occasions like Pongal, Diwali, Valentine�s Day etc. These are limited occasion offers and therefore cancellations are not possible.
In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision. In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.
Refund will be processed based on the mode of payment and Shophubs or the approved payment gateway will credit your refunds directly into your debit/credit card or online accounts. Refunds will be subject to the following:
1. Orders paid online will be refunded within 7-21 working days from approval of refund request to your debit / credit card or bank account
2. For Cash on Delivery payments, payment will be transferred to your bank account.
If You have reason to believe that Your Account is no longer secure (e.g., in the event of a loss, theft or unauthorized disclosure or use of Your account ID, PIN, Password, or any credit, debit card number or netbanking login/password, if applicable), then You agree to immediately notify Shophubs and indemnify Shophubs from any liabilities that may arise from the misuse of Your Account. Under no circumstances does LatestOne ask for your confidential information
a) We will never call you to ask your credit card number, CVV number, OTP, etc.
b) We will never ask you your ATM Pin or your online password
c) We will never share your details with anyone without your prior consent
Please let us know if you receive an Email / SMS / Call from anyone pretending to be from Shophubs and asking for any sensitive information. You can email us at [email protected] or call us at +91-9643944389.